As one of the largest Arizona-based credit unions with $4.2 billion in assets and more than 387,000 members at 48 locations, Desert Financial needed a solid solution to help prevent fraudulent transactions and improve member service while conserving valuable space at the teller window. They selected and implemented Epson's multifunction teller devices at all of their branch locations.
Critical in their decision was the fact that these Epson teller devices have the industry’s highest quality ID scanners built into them and greatly simplify the capture and validation process for the teller at the point of customer interaction, leading to identity theft prevention and much improved customer service.